Why didn’t my recycling get picked up?

 There are many reasons why your recycling may not have been collected. Some of the most likely reasons include:

  • “Operator error” – occasionally a driver will not see or for whatever reason, will miss the container.
  • Late set out – was your container out by 7:00 a.m.?
  • Overfilled container – was the lid able to close?
  • Container was blocked – ideally, there should be a 3’ clearance around the toter so that the automated arm can pick it up. Was there a car or other object blocking the truck?

Please call the Waste Management Center for additional information at 757-890-3780.

Show All Answers

1. Who provides curbside trash collection in York County?
2. Who provides curbside recycling collection in York County?
3. What are the hours of operations for Waste Management?
4. How much does curbside garbage and recycling cost?
5. How much does it cost to bring trash or yard debris to Waste Management or the VPPSA facility?
6. Why didn't my trash get collected?
7. How does my trash get collected on a holiday?
8. May I put yard debris in my trash container?
9. How do I dispose of my trash when not collected?
10. My trash container is missing or damaged. What should I do?
11. Where can I dispose of paint?
12. What happens to the old computers I take to a collection event?
13. Can I put my tires out at the curb for pickup?
14. If I am a contractor bringing waste or yard debris from my residence, do I have to pay?
15. Why didn’t my recycling get picked up?
16. How do I request a trash and/or recycle container?
17. How do I schedule bulk pickup?
18. How do I discontinue trash service?
19. How do I get a second trash container? Is there a charge?
20. How do I get a second recycle container? Is there a charge?
21. What forms or payment are accepted to bring items to the dump? (For example: Cash, Check or Credit Card)
22. How do I get rid of my old television?
23. My propane tank is empty. What do I do with it?
24. How do I get rid of a mattress/box spring?